1. About this policy
    • Together with our website and portal terms and conditions of use for users and partner agents available at: and, this acceptable use policy (Policy) governs how you may access and use website and portal, available at: and all associated pages and functionalities (Site).
    • You should read this Policy carefully before using the Site.
    • By accessing or using the Site or otherwise indicating your consent, you agree to be bound by this Policy, which supplements our website and portal terms and conditions of use for users and partner agents available at: and If you do not agree with or accept any part of this Policy, you should stop using the Site immediately.
    • If you have any questions about this Policy, please contact us using the contact details provided in our website and portal terms and conditions of use for users and partner agents available at: and
    • In this Policy: 

      we’, ‘us’ or ‘our’ means Vazir Immigration Services DMCC, trading as Vazir Group, with certificate number DMCC187707 duly registered in the UAE under the provisions of law No.(4) of 2001 & order dated May 1st, 2002 in respect of Establishing Dubai Multi Commodities Centre Authority (DMCCA) with business licence number DMCC-779619 and whose registered office is at 3O-01-BA283, Jewellery & Gemplex 3, Plot No: DMCC-PH2-J&GPlexS, Jewellery & Gemplex, Dubai, UAE. and our group companies from time to time.

      you’ or ‘your’ means the person accessing or using the Site or its content.

  2. Acceptable use: We permit you to use the Site as a user only for personal, non-commercial purposes and primarily for accessing information about us and also in order for you to apply for, view, and follow the progress of the immigration services we provide you. If you are a partner agent, we permit you to use the Site as a user only for non-personal, commercial purposes and primarily for the purpose of you progressing immigration services on our behalf or on behalf of our users. Use of the Site in any other way, including any unacceptable use set out in this Policy, is not permitted.
  3. Unacceptable use
    • As a condition of your use of the Site, you agree not to use the Site:
      • for any purpose that is unlawful under any applicable law or prohibited by this Policy or our website and portal terms and conditions of use for users and partner agents available at: and
      • to commit any act of fraud;
      • to distribute viruses or malware or other similar harmful software code;
      • for purposes of promoting unsolicited advertising or sending spam;
      • to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
      • in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
      • in any manner that harms minors;
      • to promote any unlawful activity;
      • to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
      • to gain unauthorised access to or use of computers, data, systems, accounts or networks; or
      • to attempt to circumvent password or user authentication methods.
  4. Submission standards
    • Any information you upload to our Site and any other communication through our Site (including to other users, if you are a portal agent or if you have any linked accounts with other users for group immigration applications) by you must conform to standards of accuracy, decency and lawfulness, which shall be applied in our discretion, acting reasonably.
    • In particular, any submission or communication by you must be:
      • your own original work and lawfully submitted;
      • factually accurate or your own genuinely held belief;
      • provided with the necessary consent of any third party;
      • not defamatory or likely to give rise to an allegation of defamation;
      • not offensive, obscene, sexually explicit, discriminatory or deceptive; and
      • unlikely to cause offence, embarrassment or annoyance to others.
  5. Linking and framing​​​​​​​
    • You may create a link to our Site from another website without our prior written consent provided no such link:
      • creates a frame or any other browser or border environment around the content of our Site;
      • implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
      • displays any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos; or
      • is placed on a website that itself breaches this Policy.
    • We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.
  6. Using our name and logo​​​​​​​You may not use our trade marks, logos or trade names except in accordance with this Policy and our website and portal terms and conditions of use for users and partner agents available at: and Where we give permission to use our trade marks, logos or trade names, you shall do so only in accordance with our brand guidelines, which we may supply from time to time.
  7. Breach: We shall apply the terms of this Policy in our absolute discretion. In the event of your breach of this Policy we may terminate or suspend your use of the Site, remove or edit submissions or content you upload, disclose submissions or any other communication to users of our Site by you to law enforcement authorities where we are required to do so or take any action we consider necessary to remedy the breach.

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Vazir Group processes your personal data in line with its privacy policy, which explains what personal data it collects, how and why it uses it, who it may disclose it to, your rights in relation to your personal data, and how to contact the business and supervisory authorities if you have a query or complaint about the use of your personal data. View our Privacy Policy.